Frequently Asked Questions

ABOUT THE MEGA KERATIN BRAND
What is Mega Keratin™?

Mega Keratin™ is a professional line of brands for hair straightening, restoration, and reconstruction. This includes keratins, nanoplastia treatments, botox treatments, and cold-care products from professional lines such as ZOOM, HAVEN, L’AMARI, MAXWELL, Natureza, Love Potion, as well as EVOQUE tools for working with flat irons and hair dryers. The product line is designed specifically for salon professionals who want consistent, predictable results on different hair types.
Who are your products intended for: clients or professionals ?

The main Mega Keratin™ formulas are strictly professional products designed for use by technologists, reconstruction specialists, and salon hairdressers. Using hot formulas at home without proper training and diagnostics can be dangerous for both the hair and the scalp. Home-care products (shampoos, masks, post-procedure care) can be used by clients, but choosing the right protocol always begins with the professional.
In which countries is Mega Keratin™ available?

Mega Keratin™ is available in European countries and supplied by an official distributor through certified channels. Orders for salons and technologists are accepted online with delivery throughout the EU and several other regions. The exact delivery options and list of countries depend on your location and are displayed during checkout on the website.
How is Mega Keratin™ different from other keratin and botox brands?

Mega Keratin™ does not rely on a single “miracle formula,” but instead offers a wide range of more than 20 formulas with varying levels of straightening power, nourishment, and modification. There are solutions for Afro-textured and very tightly curled hair, for fine Slavic waves, for highly damaged blonde hair, for cold reconstruction without straightening, as well as ready-made starter kits for professionals. This approach allows the protocol to be tailored to the specific hair type rather than forcing the hair to fit one universal product.

SAFETY, FORMULAS, AND FORMALDEHYDE
How safe are Mega Keratin™ procedures for hair and health?

Safety depends on three factors: the formula, proper diagnostics, and following the protocol. Mega Keratin™ formulas are developed as professional products intended for salon use: when the correct temperature, processing time, thin sectioning, and complete drying are observed, the risk of hair damage is minimal. The professional must perform diagnostics (elasticity, level of damage, bleaching history) and choose the strength of the formula according to the hair’s condition - not only based on the desire to achieve “perfect straightness at any cost.”
Do your products contain formaldehyde?

The hair-straightening industry uses various technologies - from classic aldehyde systems to acidic and amino-acid-based reconstructors. The specific list of ingredients for each Mega Keratin™ product is indicated on the packaging and in the technical documents (SDS). If a client strictly avoids formaldehyde and its derivatives, the professional must check the ingredients of the specific product and, if necessary, choose an alternative such as botox or cold reconstruction. Always work with official suppliers and request technical documentation from the distributor.
Do your products comply with EU cosmetic safety regulations?

Any professional product legally introduced to the EU market must comply with Regulation (EC) No 1223/2009 and undergo a safety assessment. We recommend that professionals and salons work only with officially imported Mega Keratin™ products, with proper labeling, registration, and access to safety documents. When ordering through the official website or partners, you receive products specifically intended for the European market.
Is there smell or smoke during the procedure? Are masks and ventilation necessary?

Any heat-based treatments (keratin, nanoplastia, botox with flat-iron sealing) producevapors at high temperatures. This is normal physics. Work must be done: in a well-ventilated room or under an extractor fan, wearing a protective mask/respirator, in gloves, avoiding contact between the formula and the scalp.

This is not “over-caution” but a basic professional standard that protects both the technician and the client.
Is Mega Keratin™ suitable for pregnant or breastfeeding women, and for peoplewith allergies?

No cosmetic brand has the right to give medical clearance. During pregnancy, breastfeeding, chronic skin conditions, or allergies, any procedure may only be performed with a doctor’s permission. The professional must clearly explain this to the client and offer the gentlest possible alternatives (cold reconstruction, mild botox treatments) or postpone the procedure.

PROCEDURE CATEGORIES: KERATIN, BOTOX, COLD RECONSTRUCTION
What is the difference between keratin, botox, and cold treatments?

Keratin / nanoplastia - changes the shape of the hair: straightens curls, reduces frizz, provides a dense protective film + care.

Botox / reconstructor - focuses on restoration, density, and shine; straightening is secondary and depends on the technique (cold, warm, hot).

Cold reconstruction - deep treatment without high temperatures: restores, strengthens, and prepares the hair for future keratin/botox procedures, especially for levels 4–5 of damage.
What are the main Mega Keratin™ product lines and how do they differ inpurpose?

ZOOM - powerful keratins and botox treatments: Organoplastia Premium, Coffee Straight, Amazon Oils, BioPlastia, BTX Diamond. Ranges from maximum straightening and Afro-hair work to gentle nanoplastia and botox with shine and a protective film.

HAVEN - a line with fruit and plant extracts (Apple, Honey, Latte, Jambo, Peach, Rubus, Shine, Shimmer Spray) designed for Slavic waves, colored and bleached hair, soft smoothing, and a laminating effect.

L’AMARI - premium keratins and BTX (Glow, Supreme Brilliance, Silken Touch, Ultra Strong) with strong reconstruction and an intense protective film, suitable for both Slavic and ethnic hair, including severely damaged hair.

MAXWELL - medium to high-modification keratins and BTX (Total, Collagen, Revolution, Ultimate, SkyBlond, etc.), plus universal shampoos and cold treatments. Ideal as a core set for professionals.

Natureza / Love Potion - strong keratins and concentrated botox treatments (Cacau do Brasil, NTOX, Cacau BTX, Acai, Love Tox Pitaya, and others) for dense, porous, and severely damaged hair, including colored blonde.

CHOOSING THE RIGHT PROCEDURE FOR YOUR HAIR TYPE
How do I understand whether I need “pin-straight hair” or soft smoothing?

The logic is simple:

  • If your priority is manageability, shine, removing frizz (“pine-tree effect”), andpreserving your curl - choose botox and laminating treatments.
  • If the curl “gets in the way,” you have Afro-textured or dense waves, and you want the straightest possible result - choose keratin/nanoplastia with strong modification.
  • For level 4-5 damage (overprocessed blonde, hair stretches and breaks), alwaysstart with cold reconstruction first, and only then consider straightening.
Which Mega Keratin™ formulas are suitable for Afro-textured and very tight curls?

For Afro and very tight curls, professionals should look toward strong formulas with maximum modification:

  • ZOOM Coffee Straight
  • Natureza Cacau do Brasil
  • L’AMARI Ultra Strong
  • MAXWELL Total and Revolution
  • Love Potion Acai

All of these require proper diagnostics, high temperatures (up to 230°C on healthy hair), and sufficient passes with the flat iron on thin sections.
What should be chosen for Slavic waves and mixed hair types?

For light or medium Slavic waves, when discipline and shine are needed but not a “glass-like” finish:

  • Haven Apple / Honey / Shine
  • L’AMARI Supreme Brilliance
  • MAXWELL Ultimate, SkyBlond
  • ZOOM BTX Diamond and Amazon Oils

These provide natural smoothing, reduce frizz, thicken the hair, and keep a lively, natural volume.
Which products are safer for blonde and severely damaged hair?

For blonde hair with level 1-3 damage and weakened hair:

  • ZOOM Organoplastia Blond and BioPlastia
  • Haven Honey, Jambo, Peach
  • Natureza Matizador NTOX, Cacau BTX;
  • Love Potion Love Tox Pitaya.

For level 4–5 damage, it is recommended to begin with a course of cold reconstructions and botox treatments (NTOX Massa/Matizador, Magic Brush, Love Tox Pitaya, etc.), and only then consider straightening.

PREPARATION, PROCEDURE, AND HOME CARE
How to prepare for a Mega Keratin™ procedure?

Usually, no special preparation is required: the professional will perform diagnostics and use a deep-cleansing shampoo before applying the formula. It is important to

  • avoid aggressive procedures (bleaching, strong chemical treatments) 24–48 hours before;
  • inform the professional about your full hair history and any possible allergies;
  • come without heavy styling products or dry shampoo to avoid complicating thecleansing process.
How long does the procedure take?

The duration depends on the length, density, and chosen protocol:

  • botox or cold treatment on medium-length hair - from 1.5 to 2.5 hours;
  • keratin/nanoplastia on thick, long hair — from 2 to 4 hours, especially when working with two flat irons and thoroughly treating the roots and lengths.
Do I need to keep the product on my hair for several days?

Modern Mega Keratin™ protocols do not require “living with the product” for 3 days. In most cases, after steaming the formula in and allowing the hair to cool:

  • the formula is washed out with a mild shampoo,
  • a mask or Step 3 is applied for 10–20 minutes,
  • styling is done, and the client leaves with the final visible result.

The exact algorithm depends on the product and is always specified in the professional protocol for stylists.
How to care for hair after keratin or botox?

Minimum requirements:

  • a gentle professional shampoo without harsh surfactants (SLS/SLES, etc.);
  • a mask/conditioner 1–2 times per week with proper processing time (not just 30seconds);
  • heat protectant before blow-drying or flat ironing;
  • avoid frequent swimming pool visits without protection and daily use of deep-cleansing shampoos if possible.

Proper home care prolongs the effect and protects the hair from overdrying.
What should be done first: keratin or coloring?

The classic logic:

  • If the client wants a radical color change or heavy lightening - first perform coloring/lightening, then after 7-10 days (or after a couple of cold treatments) - keratin/botox.
  • If only a slight tone refresh (1-2 levels) or mild toning is needed - keratin can be done first, followed by gentle toning after 1-2 weeks.
Is it possible to do coloring and keratin on the same day?

It is possible in one day, but it is a compromise and carries a higher risk for weakened hair. It is safer to:

  • separate the procedures by at least 7-10 days;
  • use gentle dyes and cold treatments in between.

On severely damaged blonde hair, combining “lightening + keratin” in one day is a direct path to breakage. A skilled professional should honestly refuse or propose an alternative plan.
How often can keratin or nanoplastia be repeated?

On average - once every 4-6 months, depending on root regrowth and the washing out of the protective film. “Refreshing” strong keratin on the same lengths every 1–2 months is not recommended: this leads to overload, breakage, and thinning. Between procedures, it is more correct to use botox and cold reconstructions if needed.

COLORING, CHEMICAL PROCEDURES, CORRECTION
What should be done first: keratin or coloring?

The classic logic:

  • If the client wants a radical color change or heavy lightening - first perform coloring/lightening, then after 7-10 days (or after a couple of cold treatments) - keratin/botox.
  • If only a slight tone refresh (1-2 levels) or mild toning is needed - keratin can be done first, followed by gentle toning after 1-2 weeks.
Is it possible to do coloring and keratin on the same day?

It is possible in one day, but it is a compromise and carries a higher risk for weakened hair. It is safer to:

  • separate the procedures by at least 7-10 days;
  • use gentle dyes and cold treatments in between.

On severely damaged blonde hair, combining “lightening + keratin” in one day is a direct path to breakage. A skilled professional should honestly refuse or propose an alternative plan.
How often can keratin or nanoplastia be repeated?

On average - once every 4-6 months, depending on root regrowth and the washing out of the protective film. “Refreshing” strong keratin on the same lengths every 1–2 months is not recommended: this leads to overload, breakage, and thinning. Between procedures, it is more correct to use botox and cold reconstructions if needed.

CONTRAINDICATIONS AND SPECIAL CASES
In which cases should the professional refuse the procedure?

The procedure should be postponed or canceled if the client has:

  • fresh scratches, burns, or scalp damage;
  • pronounced inflammation, oozing areas, or unclear rashes;
  • obvious signs of infectious or fungal skin conditions;
  • a strong negative reaction to a strand test or skin patch test;
  • poor overall health, fainting, or high fever.

The professional’s role is not to treat, but to recognize risks in time and stop the procedure.
Can Mega Keratin™ be used on teenagers?

Only with parental consent and after an honest discussion of the possible consequences. Priority should be given to:

  • cold reconstructions;
  • mild botox and care treatments;
  • careful keratin/nanoplastia treatments - only for truly problematic hair and with proper home care.

FOR PROFESSIONALS AND SALONS
Who is allowed to work with Mega Keratin™?

Strong keratins, nanoplastia, and botox treatments from Mega Keratin™ are intended for professionals trained in hair reconstruction and straightening. Having a certificate is not just a formality: safety and results depend on understanding diagnostics, drying technique, and the number of flat-iron passes.
Can Mega Keratin™ be used on teenagers?

Yes, because:

  • the brand has several lines with different strengths and film densities;
  • there are cold, warm, and hot techniques;
  • some formulas behave differently on Slavic, mixed, and ethnic hair types.

We recommend that professionals undergo training in diagnostics, matrix selection, and protocols, as well as use video lessons, case studies, and professional breakdowns to achieve predictable results.
What is the minimum set of products a professional needs to start with MegaKeratin™?

An optimal starter kit includes:

  • deep-cleansing shampoos (Maxwell, Haven/Love Potion - as “workhorses”);
  • 1–2 botox/BTX treatments for fine and damaged hair;
  • 1–2 medium-modification keratins for Slavic waves;
  • 1–2 strong formulas for tight curls (e.g., Maxwell Total/Revolution, Natureza Cacau do Brasil);
  • finishing masks and home-care products for clients.

This set covers 80–90% of typical salon requests.

ORDERS, DELIVERY, AND PRODUCT AUTHENTICITY
Where can I buy original Mega Keratin™ products?

Original products can be ordered:

  • through our official website;
  • via the distributors and partners listed for your region;
  • using the B2B contacts (for salons, technologists, and distributors).

Purchasing from third-party marketplaces or private sellers without documentation increasesthe risk of counterfeits and improper storage conditions.
Do you work with salons, schools, and distributors across Europe?

Yes, Mega Keratin™ is developing a partner network throughout Europe, including salons, training centers, and distributors. For wholesale terms, team training, and marketing support, contact the B2B department via the form on the website or through the listed contacts.
What delivery and payment options are available?

Available delivery methods (couriers/transport companies) and payment options (cards, bank transfers, etc.) depend on the country and are displayed during checkout on the website. Individual terms may be available for large wholesale orders.

GUARANTEES, CLAIMS, AND RESULTS
What is considered normal after the procedure, and when should you contact theprofessional?

Normal:

  • slight loss of perfect smoothness after 2–3 months;
  • gradual return of volume and light curl;
  • need for touch-up at the regrown roots.

Concerning:

  • severe breakage, hair falling out in clumps;
  • scalp burns;
  • pronounced allergic reaction (swelling, rash).

In such cases, it is important to immediately contact your professional, document the issue, and, if necessary, see a doctor.
What to do if the result is “not as promised”?

Possible causes:

  • incorrect product selection for hair type and damage level;
  • protocol violations (temperature, number of flat-iron passes, insufficient drying, thick sections);
  • aggressive home care (frequent deep-cleansing shampoos, swimming without protection).

Advice: Contact the professional, analyze the situation, and, if necessary, perform a local correction or a course of botox/reconstruction treatments.
What delivery and payment options are available?

Available delivery methods (couriers/transport companies) and payment options (cards, bank transfers, etc.) depend on the country and are displayed during checkout on the website. Individual terms may be available for large wholesale orders.